<div>Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.<br><br></div><div>The Director, Software Engineering &amp; Architecture position exists to coach and provide strategic vision and direction to software engineers, site reliability engineers, and the ministry’s overall software architecture, ensuring effective development for and sustainability of the ministry’s digital products and enterprise applications. This role emphasizes leadership in software architecture—particularly with Salesforce and ERP applications—while fostering a culture of collaboration, innovation, and empowerment in software and site reliability engineering. The position shares responsibility for selecting, optimizing, implementing, and supporting digital tools and platforms critical to organizational success.</div><div>&nbsp;</div><div><strong>Essential Duties/Responsibilities:</strong></div><div><strong>Leadership, Vision &amp; Strategy:</strong></div><ul><li>Develops and executes a strategic vision for software engineering and architecture</li><li>Engages senior leadership, external vendors, and business partners to align technical strategies with ministry objectives</li><li>Leads the architectural design, roadmap, and implementation of scalable, secure, and reliable enterprise applications</li><li>Ensures seamless integration of third-party and in-house applications, maintaining data consistency and system interoperability</li><li>Oversees architectural and engineering standards and governance frameworks while ensuring comprehensive documentation of architecture, runbooks, and key decisions for alignment and long-term knowledge retention</li><li>Oversees implementation of ministry security strategies for enterprise applications to mitigate risks and ensure compliance with data protection standards</li><li>Develops strategies to manage technical debt and ensure long-term system health</li><li>Guides adoption of modern technologies, including cloud solutions, DevOps practices, automated testing, and CI/CD pipelines, to enhance efficiency and innovation</li><li>Drives innovation and modernization initiatives to position the ministry as a leader in digital transformation and technology adoption</li><li>Serves as a key leader within the department, supporting and collaborating with peers as needed</li></ul><div><br><strong>Collaboration &amp; Coaching:</strong></div><ul><li>Leads a team of 10+ Software Engineers and Site Reliability Engineers, fostering a culture of empowerment, collaboration, and innovation</li><li>Cultivates a pipeline of future leaders by fostering skill development and preparing direct reports for increased responsibility</li><li>Partners with Digital Solutions leadership, teams, and business partners to provide high-level effort estimates, timelines, and priorities for key projects</li></ul><div><br><strong>Operational Excellence:</strong></div><ul><li>Optimizes development processes, quality assurance, and operational monitoring with a focus on automation, scalability, and continuous improvement</li><li>Oversees robust and proactive monitoring, alerting, and after-hours support processes to ensure system performance and reliability</li><li>Leads post-incident reviews to drive root cause analysis, implement actionable postmortems, and ensure&nbsp; &nbsp; &nbsp; &nbsp; continuous improvement</li><li>Champions Agile mindset and methodologies within software and site reliability engineering to enhance delivery and responsiveness</li><li>Monitors emerging technologies, industry trends, and regulatory requirements, proposing solutions to address organizational needs</li><li>Collaborates with other department leadership to ensure development operations fit into larger operational excellence strategies and efforts</li></ul><div><br><strong>Metrics &amp; Reporting:</strong></div><ul><li>Defines, tracks, and reports key performance metrics—e.g., deployment frequency, change lead time, and Mean Time to Resolution (MTTR)—to measure success and drive continuous improvement</li><li>Contributes to the development and reporting of the department’s trimester scorecard</li><li>Leverages data insights to inform strategic decisions and optimize team performance</li></ul><div><br><strong>Other Duties/Responsibilities:</strong></div><ul><li>May provide after-hours and weekend support as necessary&nbsp;</li><li>Participates in on-going training opportunities</li><li>Performs other duties as assigned</li></ul><div><br><strong>Managerial Breadth/Scope of Job:</strong></div><ul><li>Directly supervises ~10 direct reports, including software engineers, site reliability engineers, and interns&nbsp;</li><li>Manages relationships with vendor and consultants for development projects and architectural initiatives<strong><br></strong><br></li></ul><div><strong>Working Environment/Physical Requirements:</strong></div><ul><li>Office environment with frequent computer use and occasional travel, domestic or international</li></ul><div><br><strong>JOB QUALIFICATIONS/REQUIREMENTS</strong></div><div><strong>Character/Spiritual:</strong></div><div>Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”</div><div>&nbsp;</div><div>Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”</div><div>&nbsp;</div><div>Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the <a href="http://media.focusonthefamily.com/fotf/pdf/about-us/human-resources/moral-policy.pdf">Standard of Moral Conduct</a> and <a href="http://www.focusonthefamily.com/about/foundational-values#values">Statement of Faith</a>; upholds Focus on the Family's ministry in prayer</div><div><br>Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer</div><div><br>Engages in Christian ministry</div><div><br>Demonstrates behaviors aligned with <a href="http://www.focusonthefamily.com/about/foundational-values#values">FOF core values</a></div><div>&nbsp;</div><div><strong>Personal Characteristics:</strong></div><ul><li>A servant-leader who inspires and empowers others, fostering collaboration and innovation</li><li>Thrives in a team environment: approachable, trustworthy, and empathetic</li><li>Self-motivated and resourceful, capable of managing multiple priorities with minimal supervision</li><li>Visionary thinker with the ability to synthesize complex concepts into actionable plans</li><li>Resilient and adaptable to change, maintaining a positive attitude under pressure</li><li>Detail-oriented with a strong commitment to quality and continuous improvement</li><li>Demonstrates humility and a willingness to learn from others</li></ul><div><br><strong>Knowledge/Experience:</strong></div><ul><li>Bachelor's degree in computer science, information technology, engineering, a related field, or equivalent experience&nbsp;</li><li>10+ years of experience in software engineering or development, including 5+ years leading technical teams in a director-level role or equivalent</li><li>Expertise in software architecture, with hands-on experience in Salesforce, including triggers, flows, validations, Apex classes, Scale Center, etc.</li><li>Expertise in software architecture, with hands-on experience in ERP platforms (e.g., Workday)</li><li>Proven success in implementing scalable, secure, and reliable enterprise applications</li><li>Comprehensive understanding of the Software Development Lifecycle (SDLC) and Agile methodologies (Kanban, Scrum, etc.) and mindset</li><li>Familiarity with modern development practices, including DevOps, CI/CD pipelines, cloud computing, microservices architecture, infrastructure as code, Git, message queues, etc.</li><li>Experience with data integration strategies, APIs, middleware, and enterprise architecture frameworks (e.g., TOGAF)</li><li>Knowledge of software quality assurance processes and automation tools</li><li>Marketing, branding, or digital strategy experience is a plus</li></ul><div><br><strong>Skills, Abilities, and Special Talents/Gifts:</strong></div><ul><li>Ability to create and articulate a compelling vision for software architecture and engineering that aligns with organizational goals</li><li>Strong leadership skills, with a focus on coaching, mentoring, and team development</li><li>Exceptional communication and interpersonal skills, capable of engaging with technical and non-technical business partners</li><li>Analytical mindset with the ability to assess complex problems, identify trends, and recommend strategic solutions</li><li>Proficiency in strategic planning, project management, and resource allocation</li><li>Demonstrated ability to negotiate effectively, fostering win-win outcomes in challenging situations</li><li>Strong organizational skills with an ability to prioritize and execute tasks in a fast-paced environment</li><li>Competency in fostering a culture of accountability, transparency, and continuous learning</li><li>High emotional intelligence (EQ), particularly in conflict resolution and team dynamics</li><li>Skilled in public speaking and presenting technical information to executive leadership and large groups</li></ul><div><br><strong>Stewardship Requirements:</strong></div><ul><li>Adheres to FOF principles of stewardship by using time and resources efficiently</li><li>Creates, manages, and executes portions of the department budget, as assigned</li></ul><div><br><strong>Salary Range: </strong>$106,080 to $125,840/yr&nbsp; &nbsp; &nbsp;<br><br></div><div><strong>Application Materials Required: </strong>Cover Letter, Resume/CV</div><div><strong><em>*Colorado Residents: In any materials you submit, you may redact or remove any age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized&nbsp; for redacting or removing this information.</em></strong></div><div>&nbsp;</div><div><strong>Application Materials Instructions: </strong>Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.</div><div>&nbsp;</div><div><strong>Focus on the Family puts a high value on our team members and offers a unique benefit package.</strong></div><div><strong><br>Employees scheduled for 20 hours or more per week are eligible for:</strong></div><ul><li>Norton LifeLock ID Theft Coverage</li><li>Legal Shield/ID Shield Coverage</li><li>AFLAC</li><li>403B Retirement Plan</li><li>Vacation Time &amp; Vacation Payout</li><li>Sick Time</li><li>Holidays</li><li>Service Awards</li><li>Community Service Days</li><li>Bookstore Discount</li><li>Fitness Center</li></ul><div><br><strong>Employees scheduled for 30 hours or more per week are eligible for all the above and:</strong></div><ul><li>Medical Plan</li><li>Dental Plan</li><li>Vision Plan</li><li>Life Insurance</li><li>Disability Insurance</li><li>Flexible Spending Accounts</li><li>EAP (Employee Assistance Program)</li><li>Tuition Reimbursement</li><li>Warehouse Membership Reimbursement</li></ul><div><br><strong><em>Note</em></strong><em>: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.&nbsp;</em></div><div><strong>*Temporary employees are not eligible for benefits, except for:</strong></div><ul><li>Sick Time</li><li>Bookstore Discount</li><li>Fitness Center</li></ul><div><strong>Tentative Search Timeline:<br></strong><br></div><ul><li>Priority will be given to applications submitted by March 13, 2025. However, this posting will remain open until filled.&nbsp;</li><li>The potential employee start date is March 17, 2025<strong>.&nbsp;</strong></li></ul>

Director, Software Engineering & Architecture

<h3>Responsibilities</h3><div>Ascension is looking for an experienced Software Engineering Manager within our Engagement Services department to lead product development on the Salesforce platform.&nbsp;</div><div><br>You will be leading a team of software engineers that are passionate about building products that serve using state-of-the-art solutions and tools. You will work closely with the product manager, user experience manager, and your software engineering team. Engaging your experience and software engineering expertise to solve complex problems, deliver highly scalable, quality software solutions while also mentoring and growing your team members. Equally important will be your continual growth and development as a software engineering professional.</div><div>&nbsp;</div><div><strong>Responsibilities:</strong></div><ul><li>Build a high-performing software engineering team</li><li>Enable your team's success, and clear blockers</li><li>Ensures that the team’s product implements high quality code supporting software engineering standards, architecture and software best practices with support for test automation</li><li>Regularly participate in scrum activities, design reviews, code reviews and status updates</li><li>Champions product and process compliance, and is engaged in all aspects of the project from design, build, test and ultimately implementation</li><li>Evaluates effectiveness of implemented solutions to inform future trade-off decisions</li><li>Coordinate on-call support for your product or teams, triage inbound support tickets as needed, and prioritize work effectively</li><li>Engage in vision casting, strategic thinking and goal setting with the team. Then, motivate and focus the team to meet these goals and objectives</li><li>Technical mentorship &amp; coaching of team members</li><li>Ability to perform under pressure, instill accountability and achieve results with minimal oversight and direction</li><li>Engages in highly effective interviews, and provides/shares critical feedback that drives a go/no-go decision regarding a candidate</li><li>Communicates project status in a clear, concise and timely manner with supporting product adoption and health metrics as needed.</li><li>Monitors the software industry for emerging trends, tools, and best practices, while weeding out the noise</li></ul><div><br><strong>Required Experience/Skills:</strong></div><ul><li>7+ years of professional software development experience with 2+ years of leadership or management experience</li><li>Experience with Salesforce Marketing Cloud required.</li><li>3+ years experience and expert in designing, developing, and consuming Restful API’s.</li><li>Experience in designing and developing complex, scalable, performant and user experience-centered solutions on the Salesforce platform.</li><li>Expertise in microservice architectural patterns and design</li><li>Expertise in Salesforce configuration and programmatic customization.</li><li>Expert-level understanding of relational databases</li><li>Fluency in a high-level Object-oriented programming language and strong knowledge of OOAD, design patterns, data structures, and algorithms</li><li>Experience implementing APIs, bringing data to and from the Salesforce platform</li><li>Experience working on a Scrum team participating in Agile ceremonies e.g. daily standups, backlog grooming, sprint planning, sprint demos/retrospectives</li><li>Strong verbal and written communication skills</li></ul><div><br><strong>Work Experience:</strong></div><ul><li>3 years of experience required.</li><li>5 years of experience preferred.</li><li>1 year of leadership or management experience preferred.</li></ul><div><br><strong>Characteristics We Seek:</strong></div><ul><li>Be curious about technology. The software engineering industry is constantly changing and evolving. At Ascension, we embrace change and are curious to learn how the latest technology can be used to improve the lives of patients and our clinicians.</li><li>Learn and grow professionally. We strive for continuous improvement of our Digital Studio organization and our team members do the same. This comes from the path of constant learning, in addition to reflecting on past experiences for improvement opportunities.</li><li>Always ready for change. A rolling stone gathers no moss, and neither do we. We accept that change is always around us, and our work is no exception. We navigate change through early and often communication; engage the ambiguous; promote diversity; accept new ideas; and lean on learning agility.</li><li>Seek feedback. Feedback is important to us. We use it as a guide for our own development, and we build our software with feedback built into the process. It is incorporated into our software development lifecycle with design, code reviews, unit tests, and continuous integration. Feedback is also integrated into our shipped solutions with application performance monitoring (APM) and usage analytics to help us learn methods to improve.</li><li>Sound awareness of self and situations. We understand the importance of knowing our best selves, and the value gained from our teams to compensate for our shortcomings. Equally important is our ability to assess situations with a calm and clear mind, and develop next steps to proceed in the best manner possible.</li><li>Demonstrate positivity. Our organization's focus is all about solving problems, and most of these problems are challenging. We try not to let that get in our way of thinking positively -- instead it's what motivates us to reach higher.</li><li>Work with your team. We understand that our best work comes from working together. Our teams enjoy working together, sharing knowledge, helping, mentoring, and delivering our best for the communities we serve.</li><li>Live Ascension’s core values. The Ascension core values are the standard that we hold ourselves to and a source of pride for us. We live by them. Our core values include: service of the poor; reverence; integrity; wisdom; creativity; and dedication.</li></ul><div><br></div><h3>Requirements</h3><div>Education:</div><ul><li>Bachelor's degree or higher in Software Engineering, Computer Science, Computer Programming or substantially related field is required.</li><li>High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.</li></ul><div><br>Work Experience:</div><ul><li>1 year of leadership or management experience preferred.</li></ul><div><br></div><h3>Additional Preferences</h3><div><strong>Additional preferences:</strong></div><ul><li>Experience with Sitecore</li><li>Experience with TDD</li><li>Experience with PCF and GCP</li><li>Experience with healthcare data standards (HL7, FHIR)</li></ul><div><br></div><div><br></div><h3>Benefits</h3><div>Paid time off (PTO)<br>Various health insurance options &amp; wellness plans<br>Retirement benefits including employer match plans<br>Long-term &amp; short-term disability<br>Employee assistance programs (EAP)<br>Parental leave &amp; adoption assistance<br>Tuition reimbursement<br>Ways to give back to your community</div><div>&nbsp;</div><div><em>Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.</em></div>

Senior Salesforce Engineering Manager

<div><strong>About the Team</strong></div><div>The Engineering Team is responsible for building and running all the products that Subsplash offers. We are a super-star team of software engineering, QA, and site reliability professionals creating polished experiences for our clients and end-users. The Engineering Team is responsible for the entire user experience including: Mobile Apps (end-user facing), Subsplash Giving, the Subsplash Dashboard CMS (client-facing), Web App, TV App, backend data feeds, analytics, SnapPages (website builder) and more. We serve thousands of clients, millions of end-users, and billions of individual app impressions.</div><div><br><strong>About the Role</strong></div><div>As a Software Development Manager at Subsplash, you will lead a team of 6-10 software engineers specializing in various disciplines, including backend, frontend, and mobile development. Reporting directly to the VP of Engineering, this is a hands-on leadership role where you will oversee 1-3 Scrum teams, drive technical excellence, foster team growth, and deliver exceptional software solutions. You will oversee and support your team’s growth and technical excellence, while driving projects that align with Subsplash’s strategic goals.</div><div><br></div><h3>Key Responsibilities</h3><div><strong>People Management (40%)</strong></div><ol><li>Recruit, mentor, and develop a high-performing team of software engineers.</li><li>Set clear goals and provide regular, clear performance feedback.</li><li>Address team health, training needs, and organizational challenges.</li><li>Champion growth and coach career development for your team members.</li><li>Review and approve requests for access to systems.</li><li>Foster open communication by conducting weekly one-on-ones, addressing concerns, and providing tailored feedback.</li></ol><div><br><strong>Technical Project Management (40%)</strong></div><ol><li>Collaborate with Scrum teams to establish OKRs and execution plans.</li><li>Support Product Managers (PMs) and Scrum Masters (SMs) during scrum ceremonies and presentations.</li><li>Partner with PMs to balance execution of Product and Engineering priorities.</li><li>Handle administrative tasks for the team, such as gaining approval for new technologies and costs and coordinating cross-team dependencies. Ensure larger technical requests from outside the team are clarified and prioritized, enabling engineers to focus on sprint work.</li><li>Help to coordinate Scrum teams by ensuring they have clear goals, timelines, and resources.</li><li>Remove cross-team impediments and align priorities with Product Management.</li><li>Assess and prioritize trade-offs between feature delivery, reliability, and the developer experience in collaboration with Tech Leads and developers to ensure balance between deadlines, reliability, and technical excellence.</li><li>Cultivate a team culture of trust, humility, and curiosity, empowering engineers to innovate while maintaining alignment with business goals.&nbsp;</li><li>Work with Product Managers and Owners to ensure clear acceptance criteria for assignments, user stories, and epics, collaborating with Tech Leads and developers to address gaps, ask clarifying questions, and ensure alignment before implementation</li></ol><div><br><strong>Software Development/Architecture (20%)</strong></div><ol><li>Participate in technical discussions and provide direction.</li><li>Provide oversight regarding code design, software standards, and code review processes.</li><li>Enforce access controls and security best practices.&nbsp;</li><li>Suggest improvements and optimizations to the construction and deployment of software according to industry best practices as new tools, practices, and standards evolve.&nbsp;</li><li>Conduct code reviews and pair programming sessions.</li><li>Occasionally contribute code for maintenance and bug fixes.</li><li>Support system reliability and address critical issues by participating in the on-call rotation alongside your team.</li></ol><div><br></div><h3>Additional Essential Functions</h3><ul><li>Establish and champion industry best practices for Agile software development.</li><li>Foster collaboration with designers to ensure user delight in product delivery.</li><li>Guide, mentor, and develop your team members, positively influencing the broader development community.</li><li>Establish and iterate on development processes to improve the developer experience and achieve business goals.</li><li>Maintain open communication with management on projects and coordinate with stakeholders to ensure clear communication at all stages. Quickly escalate issues to keep senior leadership informed ahead of situations that impact customers or projects.</li></ul><div><br><strong>You are...</strong></div><ul><li><strong>Passionate:</strong> You enjoy serving the church, spreading the gospel of Jesus Christ, and growing yourself and your team professionally</li><li><strong>A Leader:</strong> People are willing to follow you, and seek you out for guidance and mentorship</li><li><strong>A Hard Worker:</strong> People would describe you as dependable, flexible, humble, teachable, and&nbsp; proactive. You love getting a lot done with limited direction and basic instructions</li><li><strong>Trustworthy:</strong> You understand the importance of confidentiality with sensitive information</li><li><strong>Organized:&nbsp; </strong>You enjoy a rapidly changing environment requiring frequent adjustment of roles and duties and you can easily prioritize multiple projects and tasks with great communication</li><li><strong>A Learner:</strong> You possess a Bachelor of Science in Computer Science or equivalent work experience</li><li><strong>A Problem Solver:</strong> You’re a critical thinker and have the ability to find creative solutions to complex problems</li></ul><div><br></div><h3><strong>Required Education and Experience</strong></h3><ul><li>6+ years of professional software development experience, including hands-on work with languages such as Go, Java, JavaScript/TypeScript, Python, or similar.</li><li>2+ years directly managing a team of software developers.</li><li>Proven expertise in at least one area: native mobile (Android, iOS, React Native), backend (Microservices, REST API design, distributed systems), or frontend (PWA, SPAs, modern JavaScript frameworks).</li><li>Strong understanding and advocacy of Agile methodologies.</li><li>Promoter of documentation with obsessive attention to detail using tools like Confluence, Jira, etc.</li><li>Experience with relational databases, SQL, and document-oriented databases.</li><li>Familiarity with test-driven development and CI/CD practices.</li><li>Exceptional communication and organizational skills.</li><li>Inspires teams to thrive with a solutions-oriented mindset, even in challenging situations.</li></ul><div><br><strong>Compensation</strong></div><div>The overall compensation for this role will be between $160,000-190,000/yr.</div><div><br><strong>Location</strong></div><div>Subsplash currently has operations in 27 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div><br>AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.</div><div><br>Unfortunately, if you do not reside in one of these states, we are unable to consider your application.</div><div><br><strong>Benefits</strong></div><div>Generous Paid Time Off (Accrual rate of 15 days for the first year and then 20 vacation days per year beginning on your 1 year anniversary), Medical Coverage, Dental Coverage, Vision Coverage, short and long term disability and life insurance all free of charge, Competitive Compensation, 401k Matching, Professional Development, Top of the Line Equipment, Referral Program, Parental Leave, Family-Friendly Culture, and the chance to work side-by-side with thought leaders in emerging tech</div><div><em>This position is classified as Full-time/Non-Exempt and therefore is eligible for overtime pay. Primary position hours are 7:30 am to 4:30 pm Mon-Fri.</em></div><div><br></div><div><strong>About Subsplash</strong></div><div>Subsplash—The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world—serves 20,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash is one of the fastest growing companies in the U.S. (Inc. 5,000 Fastest Growing Companies from 2020–2024) and has won awards for best mobile experience, been voted one of Seattle and Austin’s best places to work multiple years in a row, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip churches to make a lasting impact in our world. Our team of 300+ mission-driven people committed to our core values of humility, innovation, and excellence has pioneered the market with over 30-firsts for the church market including the first-ever church mobile app.&nbsp;</div><div><br>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to Glassdoor and see for yourself!</div>

Software Development Manager

<div><strong>Impactful, Permanently Remote Work at Anedot.<br></strong><br></div><div><strong>Company:</strong> Anedot, Inc.</div><div><strong>Organization: </strong>Engineering</div><div><strong>Team:</strong> DevOps and Site Reliability</div><div><strong>Reports to:</strong> VP, Engineering</div><div><strong>Experience Level: </strong>Principal</div><div><strong>Type:</strong> Full-time, exempt; at-will</div><div><strong>Location:</strong> Permanently remote</div><div><strong>Base Comp Range:</strong> $180,000 - $220,000 annual</div><div><strong>Perks/Benefits:</strong> $10,000 - $15,000 plus 4% 401(k) match</div><div><strong>Base PTO: </strong>30 days per year (15 days, plus 10 holidays, plus 5 floating holidays)</div><div><strong><br>About the Company</strong></div><div>We started Anedot in 2010 and now are launching a major payment processing and finance product aimed at empowering organizations through innovation, scalability, and world-class user experiences. You will have a significant impact on a highly visible and transformative platform. We are a low-meeting and little bureaucracy organization - we don’t have time for that.<br><br></div><div><strong>About the Role</strong></div><div>The Engineering Operations Manager is responsible for leading and mentoring our DevOps and Site Reliability Engineering (SRE) teams, ensuring operational excellence, and driving best practices in automation, system reliability, and compliance. This role plays a critical part in enabling seamless collaboration between engineering teams and operational processes while supporting compliance initiatives, such as SOC 2, and maintaining a high standard of reliability and scalability across systems.<br><br></div><div>As a hands-on leader, you’ll work closely with engineering managers, architects, and executives to define and implement operational strategies, tools, and workflows that support our mission of delivering exceptional experiences to our customers.<br><br></div><div><strong>Responsibilities</strong></div><ol><li>Lead and mentor DevOps engineers and Site Reliability Engineer(s), fostering a culture of operational excellence and continuous improvement.</li><li>Develop and execute strategies to improve system reliability, scalability, and performance across all platforms.</li><li>Oversee the implementation and optimization of CI/CD pipelines, promoting automation and infrastructure as code (IaC).</li><li>Collaborate with stakeholders to manage compliance efforts, including SOC 2 / PCI-DSS readiness, audits, and ongoing maintenance.</li><li>Define and measure key operational metrics such as uptime, deployment frequency, and response times to ensure success.</li><li>Drive the adoption of best practices in monitoring, alerting, and incident response to enhance system health.</li><li>Identify and implement tools and technologies that improve developer productivity and operational effectiveness.</li><li>Partner with Frontend and Backend Engineering Managers to align operational objectives with broader engineering goals.</li><li>Ensure clear documentation and processes are in place to support operational consistency and compliance requirements.</li><li>Act as a key point of contact for operational challenges, providing technical leadership and proactive problem-solving.</li></ol><div><strong><br>Qualifications (Requirements not Recommendations)</strong></div><ol><li>Proven experience leading DevOps, SRE, and infrastructure engineering teams in a dynamic environment.</li><li>Strong knowledge of cloud platforms (AWS, GCP, or Azure), CI/CD processes, and system architecture.</li><li>Hands-on expertise with tools like Docker, Kubernetes, Terraform, Kafka, and similar DevOps technologies.</li><li>Experience with monitoring and observability tools such as Graylog, Prometheus, or Grafana.</li><li>Familiarity with compliance frameworks (e.g.PCI-DSS,, SOC 2, ISO 27001) and experience supporting audit processes.</li><li>Excellent leadership skills with a demonstrated ability to inspire, mentor, and grow high-performing teams.</li><li>Outstanding communication skills, capable of presenting complex topics to technical and non-technical audiences alike.</li><li>Strong analytical and problem-solving mindset, with a commitment to continuous learning and improvement.</li><li>Proven ability to work collaboratively across teams, ensuring alignment of engineering and operational objectives.</li><li>Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience; advanced degrees are a plus.</li></ol><div><strong><br>What Success Looks Like<br></strong><br></div><div>In this role, success is measured by:</div><ul><li>Improved system reliability, uptime, and performance metrics.</li><li>Successful implementation of compliance initiatives, including SOC 2 certification and maintenance.</li><li>Increased efficiency in CI/CD workflows and automation adoption.</li><li>High levels of engagement, satisfaction, and professional growth within the DevOps and SRE teams.</li><li>Strong collaboration and alignment with engineering and product teams.</li></ul><div><strong><br>Hiring Process</strong></div><ol><li>Fill out a job Application (whether direct or via recruiter)</li><li>Technical Interview</li><li>One hour video interview with our Founder and CEO. Before this meeting we’ll send an optional Clifton StrengthsFinder access code.</li></ol>

Engineering Operations Manager

<div><strong>Location: Hybrid (3 days in office per week) in Allen, TX only</strong></div><div>&nbsp;</div><div><strong>About the Role:</strong></div><div>Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.</div><div>To help us continue to grow our offerings, we are looking for a Manager within our Engineering department. In this role, you will deliver business value by leading teams focused on designing and developing high-quality software in a highly collaborative environment. This role reports to the Engineering Director or Head of Engineering.</div><div><strong>Supervisory Responsibilities:&nbsp;</strong></div><ul><li>Direct management of a team or teams</li><li>Hiring and retaining great people</li><li>Performance monitoring, management, professional development and coaching</li></ul><div>&nbsp;</div><div><em>Ranked number </em><strong><em>14</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2023; and named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in both Seattle and Dallas for 2024.</em></div><div>&nbsp;</div><div><strong>Benefits and Compensation:</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>20 days PTO, to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li>Compensation Range: $145,152 - $154,829</li></ul><div><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div>&nbsp;</div><div><strong>What You’ll Do:</strong></div><ul><li>Understand, exhibit and promote the company's core values and foster a culture of collaboration, innovation, and continuous improvement.</li><li>Ensuring teams are adequately resourced.</li><li>Advocate for the tools, processes and resource needs to enable teams ongoing success.</li><li>Contribute to weekly, monthly, quarterly reports for areas of responsibility.</li><li>Be involved in developing software and tooling (code, algorithms, designs, processes and practices).</li><li>Be involved in long term product and technology strategy (ideation, reviewing and refinement) which includes developing forward looking design and strategy which may constitute intellectual property that belongs to Resi/Pushpay.</li><li>Participate in leadership on-call rotation.</li><li>Help to forecast the platform hosting budget and measure the actual spend.</li><li>Guide the overall direction and evolution of our production, integration and deployment infrastructure and monitoring systems.</li><li>Ensure that the Resi production, integration, and development infrastructure meet the necessary high standards that can be reasonably expected in respect to availability and scalability.</li><li>Help translate business vision and strategy into a people and process strategy for areas managed.</li><li>Identifying, mitigating, eliminating roadblocks and bottlenecks in process and practices.</li><li>Align quality metrics with reliability goals.</li><li>Helps QA understand failure patterns and improve test cases.</li><li>Overseeing design, delivery, execution of work aligned with the needs of the business.</li><li>Oversee the security, scalability, and performance of distributed cloud environments.</li></ul><div>&nbsp;</div><div><strong>What You’ll Bring:</strong></div><ul><li>Experience leading DevOps, Site Reliability Engineering, QA or similar team.</li><li>In depth knowledge and experience of cloud technology, software development, distributed systems, delivering software in a SaaS environment.</li><li>Ability to prioritize automation to improve reliability, reduce manual effort, and increase consistency.</li><li>The ability to both lead by example and develop in others the skills required to perform the tasks required.</li><li>Can communicate effectively at all levels of the business in order to represent the needs of the business and the teams which you lead.</li><li>Excellent written and verbal communication skills, with the ability to present complex information clearly to stakeholders at all levels.&nbsp;</li><li>Problem solver that possesses excellent judgment skills.</li><li>Self-motivated with the ability to work independently.</li><li>Outstanding organizational skills.</li><li>High proficiency in cloud platforms (GCP, AWS) and tools such as Kubernetes, Docker, and serverless technologies.</li><li>Advanced proficiency in programming and scripting languages, such as Groovy, Python, Go, Java, Bash, or&nbsp; Shell.</li><li>In-depth knowledge of CI/CD practices and tools (e.g., Jenkins, GitHub Actions, GitLab CI) for automating testing, builds, and deployments.</li><li>Expertise in Infrastructure as Code (IaC) tools like Terraform, Helm, and Kustomize, with the ability to design and manage distributed infrastructure.</li><li>Experience optimizing and managing cloud-based CDNs (Cloudflare, Fastly) and handling complex global-scale deployments.</li><li>Expertise in database management (SQL, NoSQL) and cloud-native services (CloudSQL, Cassandra, Clickhouse, etc.).</li><li>A deep understanding of security best practices.</li></ul><div><strong>Qualifications and Experience:</strong></div><ul><li>Bachelor of Science (BS) in Computer Science or a related technical field</li><li>10+ years of experience in software engineering, DevOps, or SRE roles, with a focus on cloud infrastructure.</li><li>7+ years of hands-on experience in building and maintaining large-scale, distributed cloud systems (GCP, AWS, Azure).</li><li>&nbsp;3+ years of experience managing software engineering teams.</li><li>Certifications in GCP, AWS, Kubernetes, Terraform, or similar cloud technologies.</li><li>Strong knowledge in Kubernetes, Docker, and cloud-native architecture.</li><li>Extensive experience with Infrastructure as Code (IaC) tools like Terraform and Helm.</li><li>A track record of managing and supporting CI/CD pipelines and deploying distributed applications.</li><li>Strong experience with database management (SQL/NoSQL), monitoring tools, and incident management frameworks.</li><li>Experience with managed Kubernetes services (e.g., GKE, EKS) and advanced cloud-native services (e.g., serverless, cloud functions).</li><li>Knowledge of compliance, security standards, and secure infrastructure management.</li><li>Hands-on experience with New Relic, Jenkins, OpsGenie, Prometheus, or similar observability and alerting tools.</li></ul><div>&nbsp;</div><div><strong>Work Environment &amp; Physical Demands:&nbsp;</strong></div><div><em>Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.</em></div><div><em>If you require a modification to your work equipment or furniture please contact the People Team - </em><a href="mailto:peopleteam@pushpay.com"><em>peopleteam@pushpay.com</em></a></div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our <a href="https://pushpay.com/about-us/careers/united-states">career page</a> to learn more.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.</div><br><br><div><strong>About </strong><strong>Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div><div><br></div>

Technical Manager of Engineering (DevOps/QA), Resi

<h3>Details</h3><ul><li><strong>Department: </strong>Growth Marketing &amp; Digital Experience (GMDx)</li><li><strong>Schedule: </strong>Monday - Friday, 8 hour shift</li><li><strong>Location: </strong>Fully remote</li></ul><div><br></div><h3>Benefits</h3><ul><li>Paid time off (PTO)</li><li>Various health insurance options &amp; wellness plans</li><li>Retirement benefits including employer match plans</li><li>Long-term &amp; short-term disability</li><li>Employee assistance programs (EAP)</li><li>Parental leave &amp; adoption assistance</li><li>Tuition reimbursement</li><li>Ways to give back to your community</li></ul><div>&nbsp;</div><div><em>*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.</em></div><div><br></div><h3>Responsibilities</h3><div>Accelerate Ascension’s journey to transform healthcare, for those we seek to serve and those who serve, by delivering brand-wide experiences, powered by people, design, data and technology.<br><br>You will be the change agent in the Engineering organization. In your role as a Software Development Manager for Platform Services product you will be responsible for engineering delivery , operational excellence and platform tools support. This will need deep experience in foundational platform tools used by a digital organization including API management, observability, feature flagging, common libraries and developer portal types of tools. The SDM will be responsible for adoption, support and enhancement of features that are provided to the broader digital product teams. Success in your role will ensure successful, fast, high-quality technical delivery and operations of digital products. Equally important will be your continual growth and development as a Software Engineering professional and keeping current on latest technology trends in software engineering and SRE.</div><div><br><strong>Responsibilities:</strong></div><div>&nbsp;</div><div><strong>Platform Products Delivery and Support:</strong> Manage the following tools/products- API Management (API Gateway, API Portal), Observability, Feature Management, Developer Portal, Common java framework libraries/services used by digital product teams within GMDx<br><br><strong>API Management (API Gateway, API Portal):</strong> Manage the API Management product APIGEE for the overall Ascension organization. Includes API Proxy- design, deployment, operational support, using self service tools built. Supporting tooling including upgrade of the tool, driving usage of the latest features provided by the vendor. Working closely with Product and api teams to optimize the discovery, usage, deployment and operational insights by providing self service tooling.</div><div><br><strong>Observability Platform:</strong> Drive the setup and adoption of observability features within the GMDx Organization including APM, RUM, Synthetic Monitoring, Logging etc., with the goal of helping report on the performance, troubleshooting and root cause analysis of digital products. Work on continuous improvement by working with engineering teams as well as vendor teams to optimize the operational workflow from reporting, supporting incident management with dashboards and troubleshooting expertise to resolve issues.<br><br><strong>Engineering Maturity Tooling:</strong> Support existing and new tooling to increase engineering maturity within the GMDx organization by supporting tools like Feature flagging, Engineering and DevOps Metrics Reporting, developer portal tools etc.<br><br><strong>Common Services:</strong> Support common libraries and services developed to support all the digital applications. Drive the development, maintenance and enhancement of these services.<br><br><strong>Team Management:</strong> Builds a high-performing software engineering team. Enables your team's success, and clear blockers.Engage in vision casting, strategic thinking and goal setting with the team. Then, motivate and focus the team to meet these goals and objectives.Technical mentorship &amp; coaching of team members<br><br><strong>Software Development Process:</strong> Regularly participates in scrum activities, design reviews, code reviews and status updates.Ensures that the team’s product implements high quality code supporting software engineering standards, architecture and software best practices with support for test automation.Champions product and process compliance, and is engaged in all aspects of the project from design, build, test and ultimately implementation. Evaluates effectiveness of implemented solutions to inform future trade-off decisions<br><br><strong>Operations:</strong> Coordinate on-call support for your product or teams, triage inbound support tickets as needed, and prioritize work effectively.Communicates project status in a clear, concise and timely manner with supporting product adoption and health metrics as needed. Participate in technical troubleshooting calls to help drive issue resolution and root cause analysis. Drive continuous improvement of operations based activities and tools.<br><br><strong>Leadership:</strong> Ability to perform under pressure, instill accountability and achieve results with minimal oversight and direction.Engages in highly effective interviews, and provides/shares critical feedback that drives a go/no-go decision regarding a candidate Monitors the software industry for emerging trends, tools, and best practices, while weeding out the noise.Provides engineering and operations leadership by keeping current with technical and industry trends in digital experience technologies, operational excellence areas. Then, applying the knowledge to lead solutioning or problem solving discussions and knowledge sharing with compelling presentations, demos, or solution samples to promote engineering and operational excellence</div><div><br><strong>Characteristics We Seek:<br></strong><br><strong>Be curious about technology.</strong> The software engineering industry is constantly changing and evolving. At Ascension, we embrace change and are curious to learn how the latest technology can be used to improve the lives of patients and our clinicians.<br><br><strong>Learn and grow professionally.</strong> We strive for continuous improvement of our Ascension Studio organization and our team members do the same. This comes from the path of constant learning, in addition to reflecting on past experiences for improvement opportunities.<br><br><strong>Always ready for change.</strong> A rolling stone gathers no moss, and neither do we. We accept that change is always around us, and our work is no exception. We navigate change through early and often communication; engage the ambiguous; promote diversity; accept new ideas; and lean on learning agility.<br><br><strong>Seek feedback.</strong> Feedback is important to us. We use it as a guide for our own development, and we build our software with feedback built into the process. It is incorporated into our software development lifecycle with design, code reviews, unit tests, and continuous integration. Feedback is also integrated into our shipped solutions with application performance monitoring (APM) and usage analytics to help us learn methods to improve.<br><br><strong>Sound awareness of self and situations.</strong> We understand the importance of knowing our best selves, and the value gained from our teams to compensate for our shortcomings. Equally important is our ability to assess situations with a calm and clear mind, and develop next steps to proceed in the best manner possible.<br><br><strong>Demonstrate positivity.</strong> Our organization's focus is all about solving problems, and most of these problems are challenging. We try not to let that get in our way of thinking positively -- instead it's what motivates us to reach higher.<br><br><strong>Work with your team.</strong> We understand that our best work comes from working together. Our teams enjoy working together, sharing knowledge, helping, mentoring, and delivering our best for the communities we serve.<br><br><strong>Live Ascension’s core values.</strong> The Ascension core values are the standard that we hold ourselves to and a source of pride for us. We live by them. Our core values include: service of the poor; reverence; integrity; wisdom; creativity; and dedication.</div><div><br></div><h3>Requirements</h3><div>Education:</div><ul><li>Bachelor's degree or higher in Software Engineering, Computer Science, Computer Programming or substantially related field is required.</li><li>High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.</li></ul><div><br>Work Experience:</div><ul><li>3 years of experience required.</li><li>5 years of experience preferred.</li><li>1 year of leadership or management experience preferred.</li><li>3 years of experience required.</li><li>5 years of experience preferred.</li><li>1 year of leadership or management experience preferred.</li></ul><div><br></div><h3>Additional Preferences</h3><ul><li>7+ years of professional software development experience with 2+ years of leadership or management experience</li><li>3+ years experience and expert in supporting API teams with engineering platforms like API Management, Observability Tools, Engineering Quality Tools, Developer portals</li><li>Expertise in implementing APIs on gateway products (e.g. Apigee)</li><li>Expertise in implementing observability tools and providing operations dashboard to measure digital products stability</li><li>Fluency in Engineering Process Support tools and process like Feature-flagging, Code Quality,</li><li>Developer Metrics, DevOps Metrics tools</li><li>Expertise in microservice architectural patterns and design</li><li>Expertise in Java8+/Spring Boot</li><li>Expert-level understanding of relational and NoSQL databases (MySql, Postgres, Mongo etc), SQL, and database/schema design</li><li>Fluency in a high-level Object-oriented programming language (preferably Java) and strong knowledge of OOAD, design patterns, data structures, and algorithms</li><li>Experience working on a Scrum team participating in Agile ceremonies e.g. daily standups, backlog grooming, sprint planning, sprint demos/retrospectives</li><li>Strong verbal and written communication skills</li><li>Experience with APIGEE, Dynatrace/Datadog/Splunk, LaunchDarkly</li><li>Experience with PCF and GCP</li><li>Experience with healthcare data standards (HL7, FHIR)</li><li>Experience in front-end web frameworks - React, JQuery etc.</li><li>Demonstrated mastery of the full SDLC including CI/CD and modern build and deployment tools</li></ul><div><br></div><h3>Why Join Our Team</h3><div>Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.</div><div>&nbsp;</div><div>Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.</div><div>&nbsp;</div><div>Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.</div><div><br></div><h3>Equal Employment Opportunity Employer</h3><div>Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.</div><div>&nbsp;</div><div>For further information, view the&nbsp; EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.</div><div>&nbsp;</div><div>As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.</div><div>&nbsp;</div><div>Pay Non-Discrimination Notice</div><div>&nbsp;</div><div>Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.</div>

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